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Frequently Asked Questions
What is your shipping Policy?
Studio Malia ships nationwide with USPS and UPS. If you are outside the United States, please send an email directly to see if we are able to accomodate you.
US Shipping Rates
Small to Medium Orders
$13.95 - $32.95
Medium to Large Orders
$46.95 - $56.95
$46.95 - $56.95
Oversize Orders (36x48 and larger)
$149.95 - $199.95
$149.95 - $199.95
Shipping dates range from 1-7 business days, depending on distance. Customers will receive tracking number via email as soon as their order has shipped.
What is your Policy on Returns/Exchanges/Refunds?
- Your Malia Shields art print will be produced when you order. Please know, a great deal of time and care has gone into choosing our current printer. They are simply the best in the industry. As well, their packing and boxing standards are above board, showing great care for each art print as it is produced. We believe you will be absolutely satisfied if not thrilled.
- Should your print arrive damaged, please keep all packaging and take some photos. Contact Studio Malia for further instructions: (303) 437-2774 or Malia@StudioMalia.com.
- Due to the nature of our business, we do not accept returns. All sales are FINAL. There is a 25% fee for any changes after the order is placed with our printer. (We also incur this fee). We have also never had (knock on wood) work returned. However, we also want you to be happy! Please let us know immediately if you have any issue with your purchase, and we will do our best to make it right.
How can I follow your new work?
- Sign up for our newsletter or send an email with your contact information, if that is easier, to Malia@StudioMalia.com.
- Follow Malia on Facebook.
New work is posted regularly, and the prints available for sale do change as well. If you want something that is no longer showing up for sale, send us an email. We do archive work from previous shows at www.StudioMalia-FineArt.com (also see the "Archives" tab here, under "About Malia"). You are welcome to visit us there as well.
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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
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